Terms & Conditions
Please take a moment and read our terms and conditions.
These terms and conditions should be read carefully particularly as they include very important information.
- Check-in time is 3hours prior to flight departure time. Check-in counter closes 1hour to departure time.
- Baggage Allowance is 30 KGS PER PERSON for economy class and 40KGS for business class and 7 KGS hand luggage.
- Any Excess luggage will be charged at the rate of $1.5 per kg.
- Tickets once issued are NON-REFUNDABLE & NON-TRANSFERABLE
- The amendment fee for change of travel date is USD $30 and ticket duration is only 3month from the date of issue.
- NO-SHOWS FEES are NON-REFUNDABLE.
- Passengers shall comply with government travel requirements and must present entry or exit documents as required by the regulator. Arrive at the airport at a time as required by the carrier to be able to complete the required check in procedures.
- Carrier undertakes to use its best efforts to carry the passangers and baggage with reasonable dispatch.
- Any passanger holding Kenyan passport requires somali Visa Approval.